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Shipping

Shipping Information

Your order will be shipped via USPS.  Shipping based on total weight of the items being shipped.  We do ship USPS priority.

Returns

Open containers cannot be returned.  

If you have received an order and it is incorrect, please contact us via the website or email orders@texasjak.com.  We will arrange for either the correct product to be sent to you or work out an exchange for the correct product.

 

Broke Jars

Though it happens very seldom, it does happen.  If you receive a delivery with broken jars please TAKE PICTURES to text or email to us.  All packages are insured and USPS requests pictures for claims.  If pictures are not received we will not be able to process claim to replace shipment.  If you have breakage please call Ashlee at 682-710-3966 or email ashlee@texasjak.com.